Call, text or email, and get a senior strategist

Three ways to reach us

Pick whichever suits the way you work.

• Call (604) 632-4959 if you want to talk it through now. If we miss the call, leave a short message with your name and business, and we will call back.
• Text (604) 632-4959 if you are between jobs or customers. A two-line text is enough to start.
• Email Ali@Sedighi.ca if you want to send numbers, a website address or screenshots of your ad account.

The buttons on every page do the same thing, so use whichever is closest to your thumb.

What to include in your first message

A short message with the right facts gets a much more useful reply. Try to cover:

1. What you sell and which products or services earn the most margin.
2. Where your customers are, by Richmond planning area, neighbourhood or postal code, plus any nearby cities you serve.
3. Which languages customers already use with you, and who on your team can reply in each.
4. What you have tried, such as ads, an agency, a translated page, and what happened.
5. Your average sale and roughly how many enquiries you get a month.

Here is a template you can copy and fill in:

Hi, this is [Your name] from [Business name]. We sell [main service or product] mainly in [Richmond areas], and some customers come from [nearby city]. Most enquiries arrive in [language], and about [share] come in [second language]. [Staff name or role] can answer calls in [language]. Our average sale is about [$ amount], and we get roughly [number] enquiries a month. We have tried [what you tried] and the result was [result]. Could we talk about [your question]?

If writing a detailed message in English is a burden, a short text in English asking us to call is perfectly fine.

What happens next

Here is the sequence after you get in touch:

1. We read and look. Before replying, we check your website, your Google Business Profile and any public ads, so the first conversation is about your business rather than a sales pitch.
2. We reply. Usually within one business day, with a suggested time to talk or a direct answer if your question is simple.
3. We talk. A senior strategist walks through your numbers and languages. Eligible trades businesses get this first 30 minutes free.
4. You get a written recommendation. Which service should come first, which languages are worth testing, what it will cost per month and what we will measure.
5. You decide. No pressure and no automated follow-up sequence. If you want to go ahead, we start; if not, the recommendation is still yours to use.

Before you contact us

It can help to read a page or two first. The services hub explains where most businesses should start, the pricing page shows plan costs and what translation adds, and the areas page shows how we map Richmond.

A few things we will not do, so you know in advance: we don't install, repair or service anything, because we are not a contractor; we don't resell your leads; and we don't write translated copy ourselves. Translations come from qualified translators, and we manage the brief and review.

About your contact details

When you call, text or email, we use your details only to reply and to discuss the work you asked about. We don't add you to a mailing list or send promotional messages you didn't ask for. Our privacy page, linked in the footer, sets out the details, and our FAQ answers common questions about contracts and ownership.